ToolStash Support

Last updated: May 29, 2026

ToolStash is built by Statio.Faith LLC. If something isn't working or you can't figure out how to do something, this page is the place to start. If you don't find your answer below, email us — we read every message.

Email: [email protected]
We aim to reply within 2 business days (Monday–Friday, Arizona time). Sundays are off.

Common questions

How do I add a new tool?

Tap the yellow + on the Home screen. ToolStash walks you through three quick OCR captures (brand, model, serial) for power tools, or a single photo for hand tools. Aim the camera at the printed label and hold steady — the wizard auto-advances each step.

I have more than one place I store tools

Profile → My Garages lets you add as many locations as you want (Garage, Shed, Truck, Cabin). When you confirm a tool, pick which one to file it under from the dropdown.

How do I lend a tool to a friend?

Open the tool, tap Mark as Loaned. You can pick the borrower from your phone contacts or type their name. Optionally set a return-by date. When the tool comes back, tap Mark as Available and the loan info clears.

Why didn't OCR find the brand or model?

Brand and model live in different printed spots on every tool. Move the phone slightly so the text you want falls inside the highlighted box, hold still for a second, and the wizard will capture it. If it really won't read, tap Enter manually at the bottom of the capture screen.

I can't find my friend on ToolStash

Friends only show up after they've signed up and confirmed their email. Tap Find friends from contacts on the Friends screen and ToolStash will surface anyone in your address book who's already on the app. If they're not on yet, tap Invite to send them a sign-up link.

I'm not getting push notifications

Check three things, in order:

I forgot my password

On the sign-in screen, tap Continue with Email and then Forgot password?. We'll email a reset link to the address on your account.

Account & data

Delete my account

Email [email protected] from the address associated with your account, subject line "Delete my account." We process deletions within 30 days. After processing, every tool, photo, friend connection, and account record tied to your address is removed from our database and storage.

Export my data

Send the same email with subject line "Export my data" and we'll reply with a JSON archive of your profile, tools, friend graph, and loan history within 30 days.

Privacy policy

Full policy: toolstash.statio.faith/functions/v1/privacy

Reporting a bug or asking for a feature

Email [email protected] with as much detail as you can. The most useful things to include:

Security

Found a vulnerability? Please don't post it publicly. Email [email protected] with subject line "Security" and we'll get back to you within 1 business day to coordinate a fix and disclosure timeline.

Contact

[email protected]

Statio.Faith LLC
2010 N 123rd Dr
Avondale, AZ 85392